When you process a trade-in application a member of our staff will get back to you within 48hrs with a price for your item.
If you accept the quoted price, we will email you a postage label to use in order to send your item to us, this will be by Royal Mail. Please
Upon receipt of your item a team member will review the condition of your item, if the condition matches the quoted condition, we will process a gift voucher for the quoted value within 48hrs, if we feel the item condition does not meet the quoted condition we will contact you via email.
We aim to offer the best price on the market, if you find a better trade-in price please contact us and we will endeavour to beat the price (proof of quote will be required)
If for any reason we are unable to accept the trade-in, (Condition not as described, Counter offer not accepted), we will ship your item back to you using an appropriate mail delivery company.
If we discover that the item sent is a bootleg, fake statue you will have to pay all shipping costs in order to have the item returned to yourself.
We cannot be held accountable for any damage, that may occur during shipping to or from ourselves, we will ensure that all items being returned to you have adequate protection during shipping.
By submitting this for you confirm that all information provided is as accurate as possible.
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